YOUR PRIVACY
Privacy Policy
Your privacy matters to us. This Privacy Policy explains how we collect, use, share, and protect your personal data when you visit or interact with our website, and your rights under UK & EU data protection law.
1. Who we are
We are AR Distribution. For the purposes of data protection law, AR Distribution is the data controller.
26 St Georges Avenue
Havant
Hampshire
PO9 2RX
United Kingdom
Telephone: +44 3339 390101
Email: info@ardistribution.com
2. What personal data we collect & how
| Category of Data | Examples | Why we collect / lawful basis |
|---|---|---|
| Identity & contact | Name, email, postal address, phone number | To deliver products/services, respond to enquiries, communicate with you (contract; legitimate interests) |
| Transaction & billing | Payment method, order history, invoices | To fulfil orders, process payments, comply with tax/accounting law (contract; legal obligation) |
| Technical & usage | IP address, browser, device info, cookies | To operate and maintain the site, analytics, security and fraud prevention (legitimate interests; consent for non-essential cookies) |
| Communication preferences | Newsletter opt-ins, marketing consent | To send updates/promotions if you’ve opted in (consent; opt-out available anytime) |
3. How we use your data
- Process and deliver your orders
- Communicate with you (customer service, updates)
- Send marketing materials if you’ve opted in
- Analyse and improve website usage
- Comply with legal obligations
- Protect against fraud and misuse
4. Sharing & disclosure
We may share your data with service providers (e.g., payment processors, shipping carriers, IT support) under contract, with limited rights to process your data on our behalf; with legal authorities where required; and in the event of a business change such as a merger or sale. We do not sell your data for marketing.
5. Cookies & tracking
We use cookies to enable essential functionality, improve performance, and personalise your experience. We only set non-essential cookies with your consent, which you can withdraw at any time via cookie settings or your browser.
6. Data retention
We keep your data only as long as necessary for the purposes collected and to meet legal requirements (e.g., UK tax law requires transaction records to be retained for at least six years). We then securely delete or anonymise it.
7. Your rights
Under UK and EU GDPR, you have the rights to access, correct, erase (in certain cases), restrict processing, object (including to direct marketing), data portability, and to withdraw consent where consent is the lawful basis. To exercise your rights, contact info@ardistribution.com. We’ll respond within applicable legal timeframes.
8. Security
We implement appropriate technical and organisational measures (e.g., encryption, access controls, secure hosting, staff training) to protect your data from unauthorised access, loss, or misuse.
9. Children
Our services are not intended for children under 16 without parental consent, and we do not knowingly collect personal data from children.
10. International transfers
Where personal data is transferred outside the UK/EU, we use appropriate safeguards (e.g., Standard Contractual Clauses or adequacy decisions) to protect your information.
11. Changes to this policy
We may update this Privacy Policy from time to time. We’ll post the updated version here with a new “Last updated” date and, where appropriate, notify you by other means.
12. Contact & complaints
If you have questions or concerns, contact us:
AR Distribution
26 St Georges Avenue
Havant
Hampshire
PO9 2RX
United Kingdom
Telephone: +44 3339 390101
Email: info@ardistribution.com
You also have the right to complain to the UK Information Commissioner’s Office (ICO) or your local EU data protection authority.